Pipe burst leaves thousands without water in London

Media playback is unsupported on your device                  Media caption Mum in South London

South East Water usually deals with eight to 10 bursts a day.

London and the south-east of England have been the hardest hit, with about 13,000 homes in Kent and Sussex and 5,000 homes in London still without water.

"My constituency is served by Thames Water".

Severn Trent said that it was working with other big businesses in the area on limiting water consumption. In Kent, which is adjacent to London, without water were 5 thousand households, according to a service company "Southern Water".

One Twitter user, @priscillav1989 said in a post addressed to Thames Water: "I start to think that it is more likely to find water in the desert than in London after nearly four days without water".

Companies handed out bottled water to affected customers over the weekend.

In the Commons, Thames Water was criticised for failing to contact residents and tell them how they could collect bottles of water.

Ofwat, the regulator for the water industry has said whilst the priority is getting water flowing again, after the crises they will take a "long, hard look at what has happened".

"We are putting as much extra water as we can into our local networks and fixing leaks and bursts as quickly as possible", said Thames Water in a statement.

Speaking at the Water UK City conference, he said that water companies had not been acting "sufficiently in the public interest" and accused some companies of "playing the system for the benefit of wealthy managers and owners, at the expense of consumers and the environment".

So far, 71 leaks have been repaired and a further 100 identified. All companies have robust contingency plans in place for how to deal with these challenging situations, and they are finding and fixing pipes and leaks, making sure that customers are able to access alternative sources of water.

The county's supplier, Southern Water, is one of four companies in the United Kingdom to issue the warning, following last week's snow and ice cold weather.

The cold weather was blamed on the "Beast from the East" storm that caused temperatures to plunge for days across much of Europe and brought feet of snow to some areas.

"The spell of cold weather has certainly come to an end", said Met Office spokeswoman Nicola Maxey.

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